The Total Economic Impact™ Of Microsoft Teams
In today's hybrid workplace, organizations are searching for ways to reduce costs, improve workflows and drive better outcomes. Microsoft Teams provides a versatile, feature-rich integration platform that streamlines workflows, automates processes and connects employees. By consolidating collaboration tools onto one platform, organizations can save money, promote efficient information sharing and enable faster collaboration. Microsoft commissioned a study that shows the potential financial impact of Teams on organizations. With Microsoft Teams, employees can easily switch from chat to calls or team meetings, staying connected and productive wherever they work. Teams also offers new experiences like Microsoft Teams Rooms to transform traditional conference rooms. Read an executive summary of The Total Economic Impact™ of Microsoft Teams from Forrester for insight.
What are the main benefits of using Microsoft Teams?
Organizations can expect several benefits from implementing Microsoft Teams, including improved collaboration efficiencies for office and knowledge workers, enhanced communication for frontline workers, and significant administrative efficiencies. For instance, the composite organization in the study realized a savings of $19.6 million from reduced email and meeting times, $14.3 million from frontline worker efficiencies, and $8.1 million from streamlined administrative tasks.
How does Microsoft Teams contribute to cost savings?
Microsoft Teams aids in cost savings by allowing organizations to retire legacy collaboration platforms and consolidate equipment, which resulted in over $1.1 million in savings for the composite organization. Additionally, the use of chatbots within Teams reduced the number of service tickets, leading to further cost efficiencies.
What impact does Microsoft Teams have on employee engagement?
The adoption of Microsoft Teams fosters a more engaged workforce by enabling seamless communication and collaboration across departments. Employees reported improved satisfaction and reduced turnover due to the platform's ability to facilitate impromptu interactions and streamline workflows, ultimately enhancing the overall workplace culture.
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